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Version: 3.13
    Features and pricing

    Ledger Alerts

    LedgerClusterDown​

    This is the most critical alert and indicates that an Ledger cluster is not able to process requests. This alert should be handled with the highest priority.

    Example Alert​

    Firing​

    [FIRING:1] LedgerClusterDown - critical
    Alert: Ledger cluster is down - critical
     Description: Ledger cluster is down, no resquest can be process.
     Details:
      • alertname: LedgerClusterDown
      • deployment: prod-scalardl-ledger

    Resolved​

    [RESOLVED] LedgerClusterDown - critical
    Alert: Ledger cluster is down - critical
     Description: Ledger cluster is down, no resquest can be process.
     Details:
      • alertname: LedgerClusterDown
      • deployment: prod-scalardl-ledger

    Action Needed​

    • Check the number of replicas set kubectl get deployments. prod-scalardl-ledger
    • Check the number of replicas set kubectl describe deployments. prod-scalardl-ledger
    • Check nodes statuses with kubectl get node -o wide
    • Check the log server to pinpoint the root cause of a failure with kubernetes logs on the monitor server /log/kubernetes/<year>/<month>-<day>/kube.log
    • Check a cloud provider to see if there is any known issue. For example, you can check statues here in Azure.

    LedgerClusterDegraded​

    This alert lets you know if a kubernetes cluster cannot start ledger pods, which means that the cluster does not have enough resource or lost of one or many kubernetes nodes to run the deployment.

    Example Alert​

    Firing​

    [FIRING:1] LedgerClusterDegraded - warning
    Alert: Ledger cluster is running in a degraded mode - warning
     Description: Ledger cluster is running in a degraded mode, some of the Ledger pods are not healthy.
     Details:
      • alertname: LedgerClusterDegraded
      • deployment: prod-scalardl-ledger

    Resolved​

    [RESOLVED] LedgerClusterDegraded - warning
    Alert: Ledger cluster is running in a degraded mode - warning
     Description: Ledger cluster is running in a degraded mode, some of the Ledger pods are not healthy.
     Details:
      • alertname: LedgerClusterDegraded
      • deployment: prod-scalardl-ledger

    Action Needed​

    • Check the log server to pinpoint the root cause of a failure with kubernetes logs on the monitor server /log/kubernetes/<year>/<month>-<day>/kube.log
    • Check kubernetes deployment with kubectl describe deployments prod-scalardl-ledger
    • Check replica set with kubectl get replicasets.apps
    • Check nodes statuses with kubectl get node -o wide
    • Check a cloud provider to see if there is any known issue. For example, you can check statues here in Azure.

    LedgerPodsPending​

    This alert lets you know if a kubernetes cluster cannot start ledger pods, which means that the cluster does not have the enough resource.

    Example Alert​

    Firing​

    [FIRING:1] LedgerPodsPending - warning
    Alert: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default in pending status - warning
     Description: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has been in pending status for more than 1 minute.
     Details:
      • alertname: LedgerPodsPending
      • deployment: prod-scalardl-ledger

    Resolved​

    [RESOLVED:1] LedgerPodsPending - warning
    Alert: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default in pending status - warning
     Description: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has been in pending status for more than 1 minute.
     Details:
      • alertname: LedgerPodsPending
      • deployment: prod-scalardl-ledger

    Action Needed​

    • Check log server to pinpoint root cause of failure with the kubernetes logs on the monitor server /log/kubernetes/<year>/<month>-<day>/kube.log
    • Check the kubernetes deployment with kubectl describe pod prod-scalardl-ledger-xxxx-yyyy

    LedgerPodsError​

    This alert lets you know if a kubernetes cluster cannot start ledger pods for one of the following reasons:

    • CrashLoopBackOff
    • CreateContainerConfigError
    • CreateContainerError
    • ErrImagePull
    • ImagePullBackOff
    • InvalidImageName

    Example Alert​

    Firing​

    [FIRING:1] LedgerPodsError - warning
    Alert: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has an error status - warning
     Description: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has been in pending status for more than 1 minutes.
     Details:
      • alertname: LedgerPodsError
      • deployment: prod-scalardl-ledger

    Resolved​

    [RESOLVED:1] LedgerPodsError - warning
    Alert: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has an error status - warning
     Description: Pod prod-scalardl-ledger-xxxx-yyyy in namespace default has been in pending status for more than 1 minutes.
     Details:
      • alertname: LedgerPodsError
      • deployment: prod-scalardl-ledger

    Action Needed​

    • Check the kubernetes deployment with kubectl describe pod prod-scalardl-ledger-xxxx-yyyy
    • Check log server to pinpoint root cause of failure with the kubernetes logs on the monitor server /log/kubernetes/<year>/<month>-<day>/kube.log