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Version: 3.8

Release Support Policy

This page describes Scalar's support policy for major and minor version releases of ScalarDB.

Terms and definitions

  • Maintenance Support: Scalar will provide product updates, including code fixes and documentation, and technical support through its support portal to customers with a commercial license, until the date specified.
  • Assistance Support: Scalar will provide limited technical support for non-code-related questions in the form of FAQs and inquiries through its support portal to customers with a commercial license until the date specified.
  • Extended Support: Extended Support is available as an add-on for customers with a commercial license who want support for a version that is no longer under Maintenance Support or Assistance Support.

Release support timelines

VersionRelease DateMaintenance Support EndsAssistance Support EndsExtended Support
3.82023-01-172024-04-262024-10-23Contact us
3.72022-09-032024-01-172024-07-15Contact us
3.6*2022-07-082023-09-032024-03-01Contact us
3.5*2022-02-162023-07-082024-01-04Contact us
3.4*2021-12-022023-02-162023-08-15Contact us

* This product version is no longer supported under Maintenance Support or Assistance Support.